How to Get Passport from RPO After Dispatch

Quick Answer

After your passport status shows "Dispatched to RPO", visit your Regional Passport Office with your original receipt/token and CNIC. The RPO hands over your passport after identity verification. If you opted for courier delivery, TCS delivers to your address — no RPO visit needed.

What Happens After Passport Is Dispatched

The gap between 'Dispatched' and actually holding your passport confuses many people. Your passport is printed at DGIP's central facility, then physically transported to your Regional Passport Office (RPO). This transit takes 2-5 days. After arrival at the RPO, you collect it — but only with proper identification.

Check if it's ready: passport tracking guide. Passport not at RPO after 7 days? Contact DGIP helpline or visit the RPO with your receipt.

What to Bring for Collection

The process for this passport service follows DGIP's standard workflow. Visit the DGIP portal or your nearest passport office to initiate. Always verify current requirements on the official DGIP website as procedures can change.

Verify current fees and timelines. DGIP updates passport fees and processing times periodically. The figures in this guide are based on the latest available information — always confirm on the DGIP portal or Passport Asaan App before paying.

Handling Collection Problems

  • Rushing to RPO immediately after seeing 'Dispatched' — transit takes 2-5 days. Call the RPO first to confirm arrival before visiting.
  • Forgetting the receipt — the token/receipt is your proof that the passport belongs to you. Without it, collection becomes complicated.
  • Sending someone else without authorization — only the passport holder (or authorized representative with written authorization and their CNIC) can collect.
  • Not checking passport details immediately — verify your name, photo, dates, and pages at the counter before leaving. Errors found later require a correction process.

Passport Collection — RPO Process

Visit the RPO with your original receipt/token slip and CNIC. The counter staff verifies your identity, checks the receipt, and hands over your passport. Verify all details before leaving.

Yes, with written authorization from you plus their CNIC and a copy of your CNIC. Some RPOs require a notarized authorization letter. Call the RPO to confirm their specific requirements.

Wait 2-5 working days for the passport to reach the RPO from the central printing facility. Call the RPO before visiting to confirm it has arrived.

TCS delivers the passport to the address you provided during application. Track via TCS tracking number (sent by SMS). If delivery fails (wrong address, nobody home), the passport is held at the nearest TCS center.